Earlier today, a burst water main in Finsbury Park has caused major flooding in the local area. Local authorities are conducting evacuations. We have been advised that the issue is likely to be resolved by the end of the day, and will keep you updated here.
As part of our business continuity plan, we have diverted the phone lines and services at Hanley Primary Care Centre to our nearby sister practice, St Ann’s Road Surgery.
Hanley Primary Care Centre will be hosting a Health Awareness Open Day on Wednesday 11 October 2017 between 12.30pm and 4.00pm – See poster below.
The event is aimed at members of the public who are Carers or over the age of 65 and will be focused on raising awareness of the Flu Vaccination and the importance of Cancer Screening, including bowel, breast and smear tests.
Visitors will have the opportunity to meet members of practice staff, including our Nurses, and there will be FREE refreshments. There will also be free screening and flu vaccinations for eligible patients, no appointment required.
AT Medics practices schedule regular PPG meetings with SMS reminders, dedicated PPG notice boards and a translator if necessary, and are delighted to be hosting this event at Hanley Primary Care Centre.
CQC’s new programme of inspections of England based GP practices focuses on rating according to whether they are safe, effective, caring, responsive and well led. Inspectors rated Hanley Primary Care Centre “Good” for being well led and responsive to people’s needs.
Professor Steve Field, Chief Inspector of General Practice said:
We carried out an announced comprehensive inspection at Hanley Primary Care Centre on 12 July 2017. The practice had been taken over by AT Medics in August 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and a system in place for reporting and recording significant events.
The practice had clearly defined and embedded systems to minimise risks to patient safety.
Staff were aware of current evidence based guidance. Staff had been trained to provide them with the skills and knowledge to deliver effective care and treatment.
The results of the national GP patient survey showed that patients were satisfied with the practice.
Information about services and how to complain was available. Improvements were made to the quality of care as a result of complaints and concerns.
Patients we spoke with said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The provider was aware of the requirements of the duty of candour. Examples we reviewed showed the practice complied with these requirements.
Please note that our services have resumed with some continued disruption to our NHS email which may impact patient referrals in and out of our service, however we expect this to return to normal by early next week.
Thank you for your continued patience.
Dear Patients, NHS England has advised us to shutdown our PCs and telephones in response to a major cyber attack on NHS services across the UK.
This has resulted in serious disruption to our service. If you have urgent medical needs that cannot wait till the issue is resolved, please call 111.
If you have a medical emergency, please call 999 or visit your nearest A&E.
We will update further when we know more and thank you for your patience.