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Novel Coronavirus

COVID-19 is a new illness that can affect your lungs and airways. It’s caused by a virus called coronavirus.

What’s the risk of coronavirus in the UK?

The UK Chief Medical Officers have raised the risk to the public from low to moderate.

Health professionals are working to contact anyone who has been in close contact with people who have coronavirus.

What’s the risk of coronavirus for travellers?

There are some countries and areas where there’s a higher chance of coming into contact with someone with coronavirus.

See the NHS.uk coronavirus advice for travellers.

Symptoms of coronavirus

The symptoms of coronavirus are:

  • a cough
  • a high temperature
  • shortness of breath

But these symptoms do not necessarily mean you have the illness.

The symptoms are similar to other illnesses that are much more common, such as cold and flu.

Check if you need medical help

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

Use this service if:

  • you think you might have coronavirus
  • in the last 14 days you’ve been to a country or area with a high risk of coronavirus – see the NHS.uk coronavirus advice for travellers
  • you’ve been in close contact with someone with coronavirus
Start now

Do not go to a GP surgery, pharmacy or hospital. Call 111 if you need to speak to someone.

How to self-isolate if you’re asked to

If there’s a chance you could have coronavirus, you may be asked to stay away from other people (self-isolate).

This means you should:

  • stay at home
  • not go to work, school or public places
  • not use public transport or taxis
  • ask friends, family members or delivery services to do errands for you
  • try to avoid visitors to your home – it’s OK for friends, family or delivery drivers to drop off food

You may need to do this for up to 14 days to help reduce the possible spread of infection.

Read more coronavirus self-isolation advice.

How coronavirus is spread

Because it’s a new illness, we do not know exactly how coronavirus spreads from person to person.

Similar viruses are spread in cough droplets.

It’s very unlikely it can be spread through things like packages or food.

Do I need to avoid public places?

Most people can continue to go to work, school and other public places.

You only need to stay away from public places (self-isolate) if advised to by the 111 online coronavirus service or a medical professional.

How to avoid catching or spreading coronavirus

Do

  • wash your hands with soap and water often – do this for at least 20 seconds
  • always wash your hands when you get home or into work
  • use hand sanitiser gel if soap and water are not available
  • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • put used tissues in the bin straight away and wash your hands afterwards
  • try to avoid close contact with people who are unwell

Don’t

  • do not touch your eyes, nose or mouth if your hands are not clean

Treatment for coronavirus

There is currently no specific treatment for coronavirus.

Antibiotics do not help, as they do not work against viruses.

Treatment aims to relieve the symptoms while your body fights the illness.

You’ll need to stay in isolation away from other people until you’ve recovered.

More information

Page last reviewed: 3 March 2020

Winter Holiday Timings 2019-2020

Please note our opening schedule until Thursday 2 January 2020 below, when the usual schedule will resume.

If you require out of hours care or advice, find out what you can do when we are closed >>

 

Tuesday 24 December 2019 8.00am – 6.30pm
Wednesday 25 December 2019 CLOSED
Thursday 26 December 2019 CLOSED
Friday 27 December 2019 8.00am – 6.30pm
Saturday 28 December 2019 9.00am – 1.00pm
Sunday 29 December 2019 CLOSED
Monday 30 December 2019 8.00am – 6.30pm
Tuesday 31 December 2019 8.00am – 6.30pm
Wednesday 1 January 2020 CLOSED
Thursday 2 January 2020 8.00am – 6.30pm

Winter Holiday Timings 2018-2019

Please note our opening schedule until Wednesday 2 January 2019 below, after which the usual schedule will resume for each practice from Thurs 3 January 2019.

If you require out of hours care or advice, find out what you can do when we are closed >>

 

Hanley Primary Care Centre

 

Monday 24 December 2018 8.00am – 6.30pm
Tuesday 25 December 2018 CLOSED
Wednesday 26 December 2018 CLOSED
Thursday 27 December 2018 8.00am – 6.30pm
Friday 28 December 2018 8.00am – 6.30pm
Saturday 29 December 2018 8.30am – 12.30pm
Sunday 30 December 2018 CLOSED
Monday 31 December 2018 8.00am – 6.30pm
Tuesday 1 January 2019 CLOSED
Wednesday 2 January 2019 8.00am – 6.30pm

Easter 2018 Surgery Times

Please note that Hanley Primary Care Centre will be operating the following schedule till Tuesday 3rd April 2018, after which the usual schedule will resume:

  • Friday 30th March 2018 (Bank Holiday): closed
  • Saturday 31st March 2018: 8.30am-12.30pm
  • Sunday 1st April 2018: closed
  • Monday 2nd April 2018 (Bank Holiday): closed

Winter Holiday Timings 2017-2018

Please note our opening schedule until Tuesday 2nd January 2018 below, after which the usual schedule will resume for each practice from Wednesday 3rd January 2018.

If you require out of hours care or advice, find out what you can do when we are closed >>

Sunday 24th Dec 2017 CLOSED
Monday 25th Dec 2017 CLOSED
Tuesday 26th Dec 2017 CLOSED
Wednesday 27th Dec 2017 8.00am – 6.30pm
Thursday 28th Dec 2017 8.00am – 6.30pm
Friday 29th Dec 2017 8:00am – 6:30pm
Saturday 30th Dec 2017 8.30am – 12.30pm
Sunday 31st Dec 2017 CLOSED
Monday 1st Jan 2018 CLOSED
Tuesday 2nd Jan 2018 8.30am-6.30pm

Health Awareness Open Day for Over 65’s and Carers @ Hanley Primary Care Centre

Hanley Primary Care Centre will be hosting a Health Awareness Open Day on Wednesday 11 October 2017 between 12.30pm and 4.00pm See poster below.

The event is aimed at members of the public who are Carers or over the age of 65 and will be focused on raising awareness of the Flu Vaccination and the importance of Cancer Screening, including bowel, breast and smear tests.

Visitors will have the opportunity to meet members of practice staff, including our Nurses, and there will be FREE refreshments. There will also be free screening and flu vaccinations for eligible patients, no appointment required.

AT Medics practices schedule regular PPG meetings with SMS reminders, dedicated PPG notice boards and a translator if necessary, and are delighted to be hosting this event at Hanley Primary Care Centre.

hanley-poster-1

Get your FREE flu vaccination: Autumn/Winter 2017-18

If you are eligible, book an appointment for your FREE flu vaccination now:

  • Pre-book at a time that suits you
  • Book Online
  • Call us on 020 3874 5676

 

Remember, you are eligible for a FREE flu vaccination if you are:

  • 65 years of age or over
  • suffering from a long term medical condition such as Asthma, Diabetes, Heart Disease or other long term medical conditions (see more >>)
  • pregnant
  • a carer
  • and for children born between 1 September 2013 and 31 August 2015, infants with long term conditions and children in reception class and school years 1 through to 4

 

For more information about the Flu vaccination, access the following useful resources:

 

Hanley Primary Care Centre: Good CQC Rating


CQC’s new programme of inspections of England based GP practices focuses on rating according to whether they are safe, effective, caring, responsive and well led. Inspectors rated Hanley Primary Care Centre “Good” for being well led and responsive to people’s needs.

Professor Steve Field, Chief Inspector of General Practice said:

We carried out an announced comprehensive inspection at Hanley Primary Care Centre on 12 July 2017. The practice had been taken over by AT Medics in August 2016. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • There was an open and transparent approach to safety and a system in place for reporting and recording significant events.
  • The practice had clearly defined and embedded systems to minimise risks to patient safety.
  • Staff were aware of current evidence based guidance. Staff had been trained to provide them with the skills and knowledge to deliver effective care and treatment.
  • The results of the national GP patient survey showed that patients were satisfied with the practice.
  • Information about services and how to complain was available. Improvements were made to the quality of care as a result of complaints and concerns.
  • Patients we spoke with said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
  • The practice had good facilities and was well equipped to treat patients and meet their needs.
  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
  • The provider was aware of the requirements of the duty of candour. Examples we reviewed showed the practice complied with these requirements.